Privacy policy

MH Creative Building Supplies (“MH Creative”, “we”) respects your privacy. This policy explains how we handle personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

What we collect

When you send an enquiry through our website, by email, phone or WhatsApp, we collect the details you choose to give us, such as your name, phone number, email address, town or suburb and information about your project.

How we use it

• To respond to your enquiry and prepare a quote.
• To arrange supply, delivery or installation if you place an order.
• To keep records required for accounting and legal purposes.

We do not sell your personal information, and we do not add you to marketing lists without your permission.

Sharing

We only share your information where it is needed to deliver what you asked for (for example, with a delivery partner or installer), or where the law requires it.

How long we keep it

We keep enquiry details only for as long as needed to deal with your enquiry and any resulting order, and for any period required by law.

Cookies and analytics

This website does not use advertising or tracking cookies.

Your rights

You may ask to see, correct or delete the personal information we hold about you, or object to how we use it. Contact us at Hannes@mhcreative.co.za or 082 521 2266. If you are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa.